David Randolph · Lead Product Designer

I design products that turncomplexity into progress.

I lead product design for consequential, complex systems—helping teams move from ambiguity to useful, measurable experiences.

Selected work ↓
$80Mestimated annual value created
94%faster operational workflow
Fortune 100enterprise product experience

Selected case studies

Outcomes first.
Process with a point of view.

01National Grid

Lead Product Designer

Turning field work into measurable business momentum

Led the product design of a mobile and web work-execution platform that helped field crews close jobs faster, reduce repeat visits, and move critical work forward.

Product strategy · Research · Mobile + web · Design systems

Read case study ↗
94%faster job close-out
$12Mrevenue accelerated
50Khours returned annually
02NYC OTI

Senior Product Designer

Making child care enrollment work for New Yorkers

Simplified a high-stakes public-service journey by turning policy complexity into a clearer, more confident path from eligibility to enrollment.

Service design · Prototyping · Usability testing · UI redesign

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40%fewer application drop-offs
15%more completed enrollments
60%better comprehension
03Healthy Habits

Product Designer

Designing a meal-planning experience around real lives

Reframed a rigid ordering flow into a flexible experience for people managing wellness goals, dietary needs, and changing schedules.

Product discovery · Customer interviews · Prototyping · SaaS

Read case study ↗
0→1end-to-end product work
3connected product surfaces
1simpler planning model

How I work

Clear thinking.
Strong craft.
Shared momentum.

I work where customer needs, business constraints, and technical reality meet. My role is to make the problem legible, bring teams into the work, and ship an experience we can learn from.

“David transformed our team into advocates. That transformation gave us a unique competitive advantage.”— Rapi, Senior Frontend Designer, NYC OTI